Digital Itineraries Stay in Sync With Guest Plans
A curated, digital itinerary that reflects your brand and keeps pace with every change in your guest’s plans.
From static PDFs to a single, always-current itinerary
Most guest itineraries are still created as static PDFs or printed documents. When plans change, teams are forced to reformat, reprint, and resend updates, often multiple times during a stay.
Digital Itineraries replace that process with one web-based itinerary that reflects the latest version shared by your team. Guests reference a single link throughout their stay, reducing version confusion and unnecessary follow-up.
Less Time Wasted
Eliminate reformatting, reprinting, and resending itineraries every time plans change.
Less Plan Confusion
Guests avoid back-and-forth questions by always referencing the most up-to-date itinerary.
Less Paper Used
Reduce unnecessary printing and support sustainability goals without changing service standards.
Where Digital Itineraries fit in Alice Guest Services
Digital Itineraries are created and maintained as part of the everyday work concierge and guest services teams already manage in Alice.
As requests, reservations, and plans are updated, the itinerary becomes the guest-facing view of that work, a single place guests can reference throughout their stay. There’s no separate tool to manage and no extra steps to keep plans aligned.
This is what makes Digital Itineraries different from standalone itinerary tools: they’re a natural extension of how guest services run in Alice.
Want a quick overview to share with your team?
Download the Digital Itineraries one-sheet for a summary of how the feature works and where it fits in Alice Guest Services.
